Privacy Policy

This Privacy Policy describes how Blocklabs Monitor ("we," "our," or "us") collects, uses, and protects your personal information when you use our smart contract monitoring service (the "Service"). We take your privacy seriously and are committed to protecting your personal data.

1. Information We Collect

1.1 Personal Information

We collect and process the following personal information:

• Email address
• Basic account information (name, contact details)
• Notification preferences
• Email opt-in preferences

1.2 Technical Data

We automatically collect certain technical information when you use our Service:

• IP address
• Browser type and version
• Device information
• Usage patterns and preferences

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To provide customer support
• To send service-related notifications
• To prevent fraud and abuse

3. Data Storage and Security

Your data is stored and processed in Singapore using Google Cloud Platform (GCP) infrastructure. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4. Third-Party Services

We work with the following third-party service providers:

• Infura - For blockchain infrastructure services
• Google Cloud Platform - For cloud infrastructure and storage
• Resend - For email communications
• Plausible - For privacy-friendly analytics

These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.

5. Cookies

We use authentication cookies provided by NextAuth.js to maintain your session and keep you logged in. These cookies are essential for the proper functioning of our Service and include:

• Session cookies that expire when you close your browser
• Persistent cookies for "Remember Me" functionality

6. Data Sharing

We share your personal information with:

• Blocklabs Studio (our parent company) for operational purposes
• Law enforcement agencies when required by law
• Third parties in the event of a merger, acquisition, or business transfer

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Export your data

To exercise these rights, please contact us at privacy@blocklabsstudio.com

8. Data Retention

We retain your personal information for as long as necessary to provide you with our Service and as required by applicable laws. When we no longer need your personal information, we will securely delete or anonymize it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Privacy inquiries: privacy@blocklabsstudio.com
• General support: support@blocklabsstudio.com